I feel bad for one of the customers who had paid a visit to the shop I work at. My supervisor promised we should reïnstall Windows 8.1... But He orderd me to just Install some software and remove some software, but not reïnstalling windows 8.1, and he still lets the customer pay extra for reïnstalling windows 8.1, while we didn't even install it, saying:"thats just buisness".
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